The manager, Don was clearly abusing his power by yelling at employees and making snide comments. He had the gall to do so while customers were in the lobby. I can't believe this person was given authority over anyone.
Staff is super friendly! Especially Alyssa in the morning!
Went There About 6:30 pm & Nobody In Line Inside, Took My Order, Another Customer Came In, Got There Order Before Me !! Didn't Say Anything. Waiting 10 Minutes Now, An Employee Noticed I Was Still Waiting. She Said Your Order Will Be Right Up, 5 Minutes Later, My Order Is Ready, I Ask If It Is The Way I Wanted It & She Says Yes & Offers Me A Free Drink For The Long Wait ?? I Told Her No Thanks & Left. Been In Fast Food As An Employee When I Was 15, So Sometimes Things Get Screwed Up, So I Understand & Didn't Get Upset At The Time !! Get Home 10 Minutes Later & Realize The Double Wopper W/ Bacon, Mayo,& Onion For My Son Had No Bacon !! I Had Ready Cooked Bacon So I Fixed My Son's Burger. After We Ate I Called BK & Let Them Know What Happened & Told Her The Order Was Put In Properly & It Was Screwed Up By The Line & Order Man In The Back Since I Watched It Go Down, Hence The Asking If Everything Was Right With My Order !! They Promptly Apologized & Gave Me A Free Full Order, Not Just The Burger !! Maybe Next Time I'll Take The Time To Look, (But Why Let The Heat Out) Was My Thinking At The Time !!! I Will Say This Never Happened Before After At Least 300 Some Visits Over The Past 17 Years. So Am I Satisfied With BK, I Guess Tha Answer Would Be Yes !!
Food is good but they need more things on the menu
Fast and friendly. Every once in awhile food quality is low.
Burger King is a US Restaurant based in Willowick, Ohio. Burger King is located at 31305 Vine St, Willowick, OH 44095, USA.
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